The advice from the CAA this monring on their website is, to get in touch using the contact numbers below, and details of how they will get home will be explained.

Many of the tour operators under the XL. Leisure Group held Air Travel Organiser’s Licenses (ATOL) and customers that purchased air holidays and flights from them will be ATOL protected.

Full details are on the Civil Aviation Authority's (CAA) ATOL website (www.atol.org.uk)

Cruise City, which was part of The Really Great Holiday Company Plc - ATOL 3827 is covered under this scheme.

XL Airways & Crusie City Customers currently abroad
You should be able to stay on your cruise. In most cases, your cruise provider will be paid direct by the CAA so you will not incur any additional expenses. If you need to make any payments for items like hotels or transfers, you should obtain a receipt as far as possible. The CAA will be able to consider claims for refunds for these amounts.

A flight will be arranged to bring you home by the CAA. You can check with your holiday representative for information about any changes to your flight arrangements, or check on the ATOL website (www.atol.org.uk).

For those customers in particular distress please contact the CAA’s help line on telephone number +44 (0) 2891 856 547.